1. General Information

Company Name: Duo Momento
Legal Form: Sole Proprietorship (Micro-Enterprise)
Address: 60 rue François 1er, 75008 Paris, France
Contact Email: duomomento.contact@gmail.com
Data Controller: Maréva Martial

2. Purpose of Data Processing

• Managing contact requests: responding to emails/forms (name, email, phone).

• Creating personalized itineraries: preparing travel recommendations (preferences, dates, budget, allergies).

• Invoicing and client follow-up: sending PDF itinerary + invoice (SIRET, contact details).

• Marketing communication: travel newsletters (only if the “subscribe” box is checked).

3. Services Requiring Data Collection

• Contact form: name, email, message

• Newsletter subscription

• Appointment scheduling (Calendly): name, email

4. Legal Basis for Processing

Our data collection is based on consent.

5. Sharing Information with Third Parties

Data is never sold or shared for commercial purposes.
It is only transmitted to secure technical providers necessary for the service:

• Wix: website hosting (EU servers)

• Google Workspace: forms and emails (EU servers)

• Calendly: appointment scheduling (EU servers)

• Notion: internal CRM (client and itinerary management)

• Indy: secure payment processing (EU servers)

6. Data Retention

• Clients (with order/itinerary): 5 years from the last service provided (for accounting purposes).

• Prospects (contact form without order): 3 years from last interaction (email/appointment).

7. User Rights

In accordance with GDPR, users have the following rights:

• Right of access, rectification, and deletion

• Right to data portability

• Right to object to or restrict processing

• Right to withdraw consent at any time

• Right to lodge a complaint with the CNIL

8. Contact

For any questions regarding data protection, please contact us at: duomomento.contact@gmail.com

Credit: Privacy Policy Generator by Business Bacon